Billing Terms and Conditions
Last Updated: April 9, 2026
This Billing Terms & Conditions document outlines the payment and billing practices for RESTORA.
1. Accepted Payment Methods
2. Payment Processing
Payment must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined, fails, or is flagged for review, the order will not be confirmed until payment is successfully completed.
3. Pricing & Currency
All prices listed on RESTORA and getrestora.com are shown in United States Dollars (USD).
Prices are subject to change at any time without notice.
Any applicable taxes, duties, discounts, or shipping fees will be calculated and displayed at checkout.
4. Secure Payment Processing
RESTORA uses SSL encryption and trusted payment gateways to protect your personal and payment information.
We do not store or have access to your credit card or full payment details.
5. Refunds & Chargebacks
Refunds are issued in accordance with our Refund Policy.
Unauthorized or fraudulent chargebacks will be investigated and disputed.
If you experience any billing issues, please contact us first at customersupport@getrestora.com so we can assist you promptly.
6. Fraud Prevention
RESTORA reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value or flagged transactions.
7. Changes to This Policy
We reserve the right to update this Billing Terms & Conditions Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
8. Contact Information
Store Name: RESTORA
Address: 754 Dickson Pkwy, Mansfield Ohio 44907, United States
Email: customersupport@getrestora.com
Phone: +1 (567) 560 0498
Customer Service Hours
Monday–Friday, 9:00 AM – 6:00 PM EST
Response Time
We aim to reply within 24 hours.